05-21-2008, 08:38 PM
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#16
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Re: 97 Talon TSI AWD, TRANSFERCASE broken
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Human Factory Service Manual
Join Date: Mar 2007
Location: New Jersey
My Ride: 1990 Daytona Shelby
Engine: 2.2 L VNT
1/4: 15.570
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Well then you should call the dealer/Chrysler and fight the battle for them.
I do not know what your dealer is doing but after working for Chrysler for 13 years I know for a FACT that a recall cannot be done twice, Chrysler will charge the dealer back.
If your dealer is doing things like that you may be happy but they will not when Chrysler comes in for thier surprise Service Audit and they go over every record for the last 3-5 years and Chrysler ends up billing them back for not having dotted thier i's and crossing thier t's and the dealer ends up owing them $100,000 or more. Seen it happen.
So unless you work for Chrysler and know first hand what the service dept. goes thru with Chrysler on warranty claims and resticted parts do not be so smug.
Besides, after 10 years how would you prove it was the recalled seal that was the leak and not something else, also part of every lube, oil, filter is checking ALL fluid levels and on a RWD,4WD,AWD that includes the differentials and transfer case. If you or your repair facility are not doing that do not blame Chrysler.
Perfect example of customer abuse/lack of mantainance is when the engine develops knocking/loss of oil pressure etc on a vehicle with 20- 25 k and when the vehicle is checked the factory installed oil filter is still on there.Chrysler does not cover that under warranty. All Chrysler vehicles come from the factory with an oil filter that is stamped "Factory Installed".
The customer/owner of the vehicle is responsible for maintainance and if that is not performed as stated in the maintainance schedule in the owners manual how is that Chryslers fault?
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